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Practical Support

 Care navigation and social prescribing service If you have no family or friends living nearby who can support you, or are finding it difficult to understand what to do, or have a long-term health condition and need support, contact the Care navigation and social prescribing service

Depending on what your health and wellbeing needs are, the Care navigation and social prescribing service can provide one-to-one assistance over a period of time and support you to access the help you need. 

The team that provide the support includes volunteers who are trained and vetted, and who understand self-isolation, social distancing and staying safe.  

Care navigation and social prescribing service

Website: Age UK Camden | Care navigation and social prescribing service

Email: [email protected] for general queries

Freephone: 0800 193 6067 (always leave a message to receive a return call)

Secure email: [email protected]

An online referral form is available to download

Other services that provide practical support

Volunteers may come from a range of organisations such as community organisations, neighbourhood groups and mutual aid groups.

Below are examples of support from volunteers that you can access:

NHS Volunteer Responders

A large number of people have volunteered to become NHS responders to help people in England stay safe.

If you are in need of support with collecting shopping, prescriptions or other important items you can register for support on 0808 196 3646 between 8am to 8pm

Organisations such as the council and community organisations can refer people into this service.


GoodGym combines the interests of volunteers who exercise (such as jogging or cycling) with the interests of the community.  For example whilst a volunteer is out on a jog they might pick up a prescription or some shopping for an older person who needs help.

Volunteers can also help with household and garden tasks including changing a lightbulb, support with technology or moving furniture or other heavy household items.

Requests for volunteer suppport can only be made by an organisation for a person aged 50 and over. 

Healthy Start

If you’re more than 10 weeks pregnant or have a child under 4, you may be entitled to get help to buy healthy food and milk. Visit Children's centre services - Camden Council to know more.

ResourcesTo search for community organisations in your area who are responding to needs related to the coronavirus, visit the Camden Council Directory .

Alternatively, visit the Voluntary Action Camden Covid-19 Directory of voluntary and community groups in Camden to find and connect with services and activities run by community groups in Camden.

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