COVID-19 and sheltered housing
Due to COVID-19 the sheltered housing team are currently only able to complete telephone assessments and are prioritising urgent cases.
Examples of urgent cases include:
- where a person may need to be moved because their health issues places them at high risk of Covid-19 in a shared environment
- where a person is at risk to Covid-19 in their current environment
- where there are safeguarding concerns such as domestic violence
- other risk factors such as high risk of fire or flood
What is sheltered housing?Sheltered housing supports older people to live independently in the community and to maintain a tenancy of their own. There are a number of sheltered housing schemes in Camden and information about each of the schemes is available in a downloadable booklet.
- All sheltered housing schemes have a scheme manager to ensure the smooth running of the building and support the residents where possible.
- There is a 24 hour alarm service, run by Careline Telecare that enables residents to summon help in an emergency.
- You can rent a sheltered housing flat either from the Council or from a local registered social landlord, also known as a housing association.
Who can apply for sheltered housing?
The sheltered housing service is available to people who:
- are eligible to join the housing register
- are living in unsuitable housing conditions or in accommodation that is difficult to get around in and which cannot be adapted;
- are living in accommodation that is too large for your needs;
- are homeless;
- have care and support needs that cannot be met in your current home;
- are aged 65 or over. If younger than 65, exceptions can be made if the applicant has a serious disability or medical condition.
Note: Applicants must meet all the criteria in order to be eligible for sheltered housing.
Examples of support you can expect from a scheme manager
A scheme manager's job is wide-ranging and aims to ensure you stay independent and have a good quality of life. Below are examples of duties completed by a scheme manager:
- Assess your needs and agree a support plan with you. Review the support plan regularly. (You, your family or your carer can ask for a review at any time)
- Help in emergencies, for example if you have a fall or are ill
- Help with registering with a GP, dentist and other services
- Help with reporting repairs needed in your home
- If you need support that a scheme manager cannot provide he or she will help you to find services that provide it.