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Support for carers

Contact Adult Social Care if you have any urgent concerns about providing care

Telephone: 020 7974 4000 (option 1)

Email: adultsocialcare@camden.gov.uk

Caring for someone can be rewarding, but it also has its challenges.  Whilst the pandemic is an anxious time for everyone, the added responsibilities of caring for someone can make it more of a worry. 

You may be concerned about attending hospital or other health appointments, but please be reassured that NHS services have made changes to ensure it is safe to be seen during the pandemic.  Looking after your own health and wellbeing is vital and it is important not to miss any appointments that have been booked, and to get medical help if you think you need it.

In Camden, we are committed to providing carers with the support they need. Below are details of the support that is available.

Camden Carers Service is a voluntary organisation that provides specialist support to carers living in Camden.  Services they offer include Support and Wellbeing checks to vulnerable carers including emotional support, Counselling with a trained counsellor to talk things over, a Health team to support with checking in on your own health and  Financial Support such as advice with benefits.  Camden Carers are able to provide services on the telephone and email. They can be contacted on 020 7428 8950, and info@camdencarers.org.uk. Camden Carers Service is also the gateway to a wide range of support that other local organisations offer to carers in Camden.

Age UK Camden have launched a Building Resilience Programme to support people age 50+ who are experiencing, or are about to have, a 'life changing event'.  A life changing event is wide ranging, and it could be retirement, bereavement, health problems, relationship breakdown, changes in financial circumstances, and many other situations where a person could benefit from in-depth support.  If you or the person you care would like to receive in-depth support from the programme, or would like to find out more, please contact Jean Luc Dieudonne, Building Resilience Advisor at jeanluc@ageukcamden.org.uk

Mobilise is an online community of carers providing support to other carers.  Mobilise provide information and resources, share personal experiences and stories of their caring roles, and opportunities to meet other carers through online cuppas. Cuppas provide a chance to share concerns, practical tips and community support. Joining is completely free, and easily accessible with basic technology. You can sign up at https://www.mobiliseonline.co.uk/cuppa.

Recommendme has a list of voluntary organisations and groups that are providing social activities to support carers in Camden.  Visit their website at https://www.recommendme.london.

Carers UK have a whole section devoted to Covid-19 including how to protect your mental wellbeing.

If either of you become ill, please follow Public Health England advice as provided in the guidance for unpaid carers of friends or family. There is a separate guidance for unpaid carers of adults with learning disabilities and autistic adults.

Contingency planning

As a carer of someone who relies on you for vital help, you are advised to make a contingency plan so that if an emergency happens, care can still continue at a time when it is needed.

Carers UK provide practical support on planning for emergencies.

A carer, Suzanne Bourne, has published her own advice on setting up a simple carer emergency plan - Suzanne Bourne – setting up a simple carer emergency plan.

General support

If you need practical support such as getting shopping or food, or collecting medication, the Social Prescribing and Care Navigation Service may be able to help.  Further details are available in Practical Support.

If you or someone you care for is in hospital and due to be discharged, health and social care services may be able to provide support while you are recovering in your home.  Further details are available in Hospital discharge.

If you are struggling to financially to pay for gas and electricity, Green Doctors may be able to help to save money on energy bills and out of debt.  Further details are available in Gas, electricity and water.

Across the UK, scams are on the increase.  Never give out your bank details, PIN numbers, passwords or transfer money.  Further details are available in Scams and doorstep safety. Age UK Camden also have useful information about Keeping safe online and at home.

There is a range of equipment and assistive technology that can support people to live as independently by supporting or assisting them in daily living tasks.  Find out what’s available in Equipment and technology to support independence.

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