Food, shopping and other supplies
If you are staying at home in order to protect yourself and others from coronavirus you may have to explore new ways of getting essential items.
With the NHS Test and Trace system, it is possible that you may be contacted and told to self-isolate for 14 days, even if you and the people you live with feel well. You may wish to consider ensuring that you and those you support or care for have some emergency food supplies at home in case you are contacted and asked to self-isolate.
Also, many organisations are working to make sure everybody can get food. Organisations such as the London Irish Centre, Life after Hummus Community Benefit Society, Highgate and Newtown Community Centre and others are offering either food parcels, heat at home meals, hot food delivery or supplies from food banks. Download a list of community food options available.
If you were getting meals at day centres or community centres in the past, you may wish to contact these services now about the possibility of food delivery and any other services.
If you require specialist foods for dietary or religious/cultural reasons, ordering goods via the internet provides extensive choice. For help with online shopping, visit the Practical support and volunteer section.
Find Food is a new service provided by Camden Council and Time to Spare. It provides details of local food banks or community organisations that provide food, including delivery arrangements, costs if applicable and types of food (cupboard items or fresh).
If you are currently not able to get food call the Council Covid-19 helpline on 020 7974 4444 (option 9).
People who were advised to shield
Shielding is currently paused, but clinically extremely vulnerable people must continue to:
- follow the rules about what you can do and can't do. The rules are in place for everyone.
- take extra precautions to protect themselves and follow practical steps to minimise risk of exposure to the virus
If you were ever advised to shield you can request support from NHS Volunteer Responders to deliver food you buy, collect prescriptions and essential items you need.
The service that helped you get priority access to supermarket deliveries has now closed. If you need urgent help to get essential supplies and cannot rely on supermarket deliveries, family, friends or neighbours, please contact the Camden Council Covid-19 helpline on 020 7974 4444 (option 9).
If you are concerned or need help, support options can be discussed by calling our Covid-19 helpline on 020 7974 4444 (option 9).
If you are self-isolating and therefore cannot leave your home, there are a number of options that can be explored for shopping differently. These include:
- asking family, friends and neighbours who are able to go out to do some extra shopping
- ordering food over the telephone or via the internet; a family member or friend may be able to help with the ordering, paying or collecting goods ordered in this way.
Supermarkets have been responsive and offer a range of support measures such as:
- priority online shopping slots – people who are on the shielded list should be contacted directly by Tesco and Sainsbury’s to be offered priority online shopping slots. If you are blind or partially sighted, visit the RNIB website for an update on supermarket information and priority slots
- dedicated shopping times for vulnerable people (for those who want to or feel that they must go out)
- shopping prepaid cards so that carers, friends and family members can shop without using their own money
- basic product food boxes offering less choice but reliable delivery
Meals on wheels
Care Premier Meals on Wheels are able to provide daily lunch time deliveries to Camden addresses. Deliveries are freshly prepared hot (or frozen) meals from a number of menus to suit dietary or cultural preferences, such as gluten-free, vegetarian, Halal/Kosher, Asian, Afro-Caribbean and West Indian, English and European. All lunch meals include a dessert.
Fresh produce deliveries
Thirty New Covent Garden Market businesses are supplying fresh fruit, vegetables, fish meat and much more, some offering free delivery on minimum orders of £20 and next day delivery. All of the businesses, prices, telephone and email contact details are listed on their website, New Covent Garden Market.
London Dairies offer next day delivery on over 150 food lines. A product and price list is available to download. These are the items that they currently have available for home delivery customers.
Minimum order for free delivery is £20. To minimise contact with customers they take card payments over the telephone 020 8440 0619, email: email@example.com