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Advice agencies

There are a number of local advice agencies in Camden and national advice agencies that will be able to help you find sources of advice and support.

You can visit a government website that provides further information about employment and benefits support.

Debt

Debt Advice Foundation

The Debt Advice Foundation is a national charity that has developed specific information in response to coronavirus.

Call them for debt advice on freephone helpline 0800 043 40 50 from 8am to 6pm. They are taking on new clients as at 7 May 2020.

Alternatively, submit a Helpline call-back online form, stating the time you would like an adviser to call you back. 

Camden Council

Camden residents can contact Kerry Alexander at Camden Council for dedicated debt advice.  Email: kerry.alexander@camden.gov.uk.

Mary Ward Legal Centre

The debt team at the Mary Ward Legal Centre have increased their capacity and are able to offer telephone appointments for debt advice during the coronavirus pandemic.  Clients can access the service by contacting the dedicated debt line on 020 7269 5455 Monday to Friday 10am to 4pm.  Alternatively they can email at debtadvice@marywardlegal.org.uk to receive a response within two working days.

General benefit, debt and money advice

The following local organisations offer information and advice across a range of benefit, debt and money advice. Where the information has recently been updated it is provided in full. If information about the services currently available is not up to date then only the website details for the organisation are provided.

Age UK Camden

The advice and information service is still running although face to face sessions have been suspended. Advisors are supporting clients via telephone and email 

Telephone: 020 7837 3777, 10am to 4pm Monday to Friday 

Email: duty@ageukcamden.org.uk

Christians Against Poverty (CAP)

Christians Against Poverty (CAP) aims to resume its debt advice service on 11 May 2020.

Freephone helpline: 0800 328 0006 Check for regular updates on their website

Citizens Advice Camden

Citizens Advice Camden have adapted their services as outlined in a downloadable flyer.

Advice line: 0300 330 1157, Monday to Friday, 10am to 4pm

Hopscotch

Hopscotch are currently running telephone support for welfare benefits advice wherever possible.

Mobile phone: 07921 466 815, Monday and Tuesday from 10am to 4pm. Callers can leave a message on this number and calls will be returned.  The service is available to all South East Asian communities.

Advice services in CamdenLondon Irish Centre

Telephone: 020 7916 2222 (option 1)

Email: info@londonirishcentre.org

If you are a new client, LIC will take your details and a brief explanation of the query.  A duty advice worker will then get back to you for an initial telephone consultation within 1 working day and let you know how they are going to help you with your query. 

Mary Ward Legal Centre

For welfare benefits advice

Telephone: 020 7831 7079, 10am to 4.30pm

Website: https://www.marywardlegal.org.uk/

National advice and informationCarers UK

Advice on community care and benefit issues

Email: advice@carersuk.org

For general support

Helpline: 0808 808 7777, Monday to Friday, 9am - 6pm

Mental Health and Money Advice

Mental Health and Money Advice is an online only advice and information service that provides a lot of recently updated information. It is a service offered by UK-wide charity Mental Health UK.

Money Advice Service

Money Advice Services have developed a coronavirus and your money section.

Advice line: 0800 138 7777, Monday to Friday 8am to 6pm except Bank Holidays

Turn2Us

Turn2us is a national charity that provides financial support, including direct grants, to help people during this time. They can be contacted using an online form only.

Working Families

Working Families provide updated information for workers affected by the coronavirus including benefit information.

 

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