Dementia and memory

Memory loss can disrupt daily life and may be a symptom of Alzheimer’s or another form of dementia.  Obtaining a proper diagnosis of dementia is vital as it helps to rule out other conditions with similar symptoms so you that you receive the relevant treatment options.  To obtain a diagnosis, contact your GP to be referred for an assessment. 

Camden Memory Service

Camden Memory Service provides advice and support for people who are worried about their memory.  This includes an assessment at home and potential treatment options after an initial discussion with a GP.  It is a good idea to have a family member, friend or carer with you for support.

If dementia is diagnosed, you along with your family or carers will be given information about the condition and the range of local services that can help to meet your needs.  For more information call 020 33317 6700.

Getting help from Adult Social Care

If you are diagnosed with dementia and you need practical support at home or with getting out and about, contact the Adult Social Care Access and Response Team on 020 7974 4000 (select option 1) and ask for an assessment.

The assessment is to see whether you are eligible for support from Adult Social Care. During the assessment you can discuss:

  • what you can do independently
  • who are the people you have around you who can help, for example family, friends and neighbours, and
  • community based support we can help you to find.

Once you have received your assessment we will let you know if you're eligible for assistance from us. We will then work with you to look at the best way of meeting your needs.

Dementia wellness café

Dementia wellness cafes provide information about living with dementia and other services in a comfortable environment. This is a place to relax, socialise and meet other people with dementia and their carers.

           Where - Ingestre Community Centre, Ingestre Rd, London NW5 1UX
           When - Tuesdays, Wednesdays and Thursdays between 10am and 3pm
           Telephone - 020 7272 7201 Mobile - 07483 145 587

People with dementia and their carers can drop in to the Wellness Café based in Ingestre Community Centre on Tuesdays, Wednesdays and Thursdays between 10am and 3pm for free activities, including a nail bar, memory painting and drawing, board games, arts and crafts and singing. Those who stay for lunch can enjoy a meal at the centre’s café for just £2.50.

Other help and support available

If you receive a diagnosis there are lots of support available in Camden.  You may have friends or relatives that can help you.  You could arrange to employ someone directly, such as a personal assistant to support you. Age UK Camden can offer you advice and support to employ a personal assistant.

  • Age UK Camden's Dementia Wellbeing and Befriending Service provides flexibility and on-going information, advice and support to people living with memory loss and dementia in Camden. Contact 020 7239 0400.
  • Camden Carers Service provide Dementia Carer Support for carers of people with dementia.  Camden Carers Service can be contacted on 020 7428 8950.
  • Great Camden Minds is a group for people with dementia to enable them to have a say on services that affect them and reduce the stigma of dementia.  Call 020 7428 8950 for more information.
  • Camden Dementia Action Alliance brings together organisations working across the borough to develop Camden into a Dementia Friendly Community.  The Dementia Action Alliance has one aim which is to enable people to live well with dementia.
  • You can find help in the local area you can also access Alzheimer's Society's Dementia Connect, an online directory to find services near you.
  • The NHS website also provides information about dementia, such as understanding some of the signs of dementia and what we can all do to help with the dementia challenge.


For more information or get in touch

For further information or advice about receiving support for someone who has dementia, contact the Adult Social Care Access and Response Team on 020 7974 4000 (select Option 1) or email

To obtain a diagnosis, contact your GP to be referred for an assessment.

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