Home maintenance and energy saving

Home maintenance and repairs

If you are struggling to keep up with jobs that need doing around the home and garden, you may be able to get help from Camden Handyperson Service. The service provides a number of 'handyman' type jobs at a reduced rate of £12.50 and it is available to Camden residents who:

  • are aged 65 years or over and are vulnerable, or
  • receive Disability Living Allowance or Personal Independence Payments, or
  • are living  disabled child in their family and home.

 

The service is also available if you are in receipt of means-tested benefits such as:

  • Income support
  • Income-based Jobseekers’ Allowance
  • Housing Benefit, Council Tax Benefit
  • Income-related Employment Support Allowance
  • Guaranteed Pension Credit.

 

Be advised that you will be asked to show a recent proof of receipt of a relevant benefit (not older than 12 months) to the handyperson.  Labour costs include VAT.  Any materials needed are charged separately.  There are no extra costs for parking, but please note that if you live within the congestion charge zone then you will be required to pay the congestion charge (currently £11.50).

What jobs are included in the Handyperson Service?

The Handyperson Service includes:

  • minor plumbing jobs
  • minor electrical jobs,
  • security works,
  • general garden maintenance,
  • changing light bulbs,
  • draught-proofing,
  • small carpentry jobs,
  • flat-packed furniture assembly.

If you do not qualify to receive the Handyperson service, you will be offered the Handy Heroes service, which charges Camden residents pay £25 per hour for labour costs.   Labour costs include VAT. Any materials needed are charged separately.  There are no extra costs for parking, but please note that if you live within the congestion charge zone then you will be required to pay the congestion charge (currently £11.50).

REMEMBER: This is not an emergency call out service, and works that are the responsibility of the landlord cannot be carried out by the Handyperson Service.

Contact the Handyperson service or Handy Heroes service on 0300 323 or email them on enquiries@originhousing.org.uk

For larger jobs you may need to hire a tradesman. Always check previous work from testimonials, ratings on the internet or personal recommendations from family and friends. If you are worried about hiring someone you don't know, see the Keeping you safe section for helpful tips or visit Camden Trading Standards pages for further advice and to view their trade register of local tradesmen.  If you live in a Housing Association home or rent from a private landlord, they are responsible for keeping the home maintained and you should contact them directly for anything that needs doing. 

The Camden Police Safer Neighbourhood Team helps reduce the fear of crime by providing victims of burglary and violence with free help when it is most needed. They can fit locks, bolts, door chains and smoke alarms free of charge visit the Camden Council website for more information.  

Energy saving and keeping warm

The WISH Plus referral hub is a way for Camden residents to get access to a range of services. Wish Plus stands for Warmth, Income, Safety and Health. WISH Plus puts people in touch with the services they need after discussing these with them first.  Please be advised that this is not  an emergency call out service and some services do have eligibility criteria so they are not available to all. 

For more information visit the WISH Plus website.

 

You may also wish to register with the UK Power Network on the Priority Services Register. They will provide free additional help, support and advice during a power cut to pensioners, people with disabilities or health conditions and will keep you up to date via tex

 

 

 

 

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