Safety at home

It's really important to keep yourself safe, whether in terms of doorstep safety or being fire aware.

Doorstep safety

Bogus callers are people who trick their way into people's homes with the intention of stealing money or property.

Keep yourself safe, by always:

  • Using your door-chain or door-bar when answering the door and install a door viewer and an outside light.
  • Ask to see the caller's identity card and check it thoroughly. If you feel unsure ask the caller to wait on the doorstep while you phone the company to check. Lock the door whilst you go and phone and don't open the door until you are totally convinced. Anyone who is genuine will not mind you doing this.
  • Ask them to return at an agreed day and time when you have someone with you. Don't let callers put pressure on you to let them in.
  • If in doubt - keep them out.
  • If you are suspicious - call the police


Help and Information

  • If you would like to find out more or would like to speak to someone about a concern you have, you can contact an organisation who helps with crime and community safety concerns.


Fire safety at home

Free Home Fire Safety Check

  • As part of the London Fire Brigade's free, home fire safety visit they will assess your home and offer advice on how to make it safer.
  • If required, they will also fit a smoke alarm.
  • To arrange your free home fire safety check and smoke alarm installation, contact the London Fire Brigade.


Fire Safety Tips

  • Take care when cooking with hot oil and think about using thermostatically-controlled deep fat fryers.
  • Never leave lit candles unattended.
  • Ensure cigarettes are stubbed out and disposed of carefully.
  • Never smoke in bed.
  • Keep matches and lighters away from children.
  • Keep clothing away from heating appliances.
  • Make an escape plan in case of a fire, and make sure everyone is aware where keys to doors and windows are kept.


If there is a fire...

  • Alert everyone - shout and get everyone together, Don't delay - you can't afford to waste any time.
  • Get everyone out, using your escape route.
  • Once you've escaped, call 999.
  • Don't go back in for anything - if there is still someone inside wait for the Fire Brigade to arrive.
  • Find somewhere safe to wait. When the Fire Brigade arrives, give them as much information as possible about the fire, building and if anyone is still inside.


Help and Information

Was this page helpful?

1 star
Very poor
3 stars
Neither good nor poor
5 stars
Very good