Coronavirus (Covid-19) latest guidance
We understand that for those who have care and support needs, or care for someone who does, this is a worrying and challenging time.
As a Council we will do everything we can to support you through this period of uncertainty and we have robust plans in place to keep vital services running during this period, in particular care for older and vulnerable people.
Please read the guidance in this section. After reading the information, if you still have concerns about your care, or whether you can continue to provide care, please contact Adult Social Care on 020 7974 4000 (option 1) or email firstname.lastname@example.org.
If you or someone you know is at very high risk of severe illness from coronavirus (Covid-19) because of an underlying health condition, please read the guidance published by Public Health England on Shielding and protecting people defined on medical grounds as extremely vulnerable from Covid-19 (available in different languages). An Easy Read version on shielding guidance is available above.
People who think they fall into these groups but have not received a letter or have not been contacted directly by their GP by Sunday 29 March 2020 are advised to contact their GP or hospital clinician.
Public Health England have published the UK's response to the coronavirus pandemic, which includes guidance on how you can protect yourself.
We will do everything we can to support you through this period of uncertainty. We have robust plans in place to keep vital services running during this period, including support for those at highest risk, e.g. older people, those with pre-existing health conditions and those who have significant and/or complex needs. We will be managing our workforce in a sensible way to ensure we remain resilient
We are following national guidance in the delivery of all our services and will keep this information updated as the situation develops.
Here are some frequently asked questions and links to other useful information for people who have concerns.