Assessment of your care and support needs

If you are aged 18 or over and have care and support needs or have a disability, you are entitled to a care assessment by Camden Council regardless of your financial circumstances. The care assessment will help the Council establish the care and support needs you may have and help identify what support is required to meet your needs.

What is a care assessment?

An assessment is a discussion between you (or the person you look after if you are a carer) and a trained person from Adult Social Care, where you will talk about the care and support needs you have and the goals you want to achieve.  An assessment will help Adult Social Care understand what help and support you might need. We will talk about any difficulties you are having and what support is available to help you 'live the life you want to live'.   

The aim of an assessment is to identify what needs you may have and what outcomes you are looking to achieve to maintain your independence or improve your wellbeing.  The outcome of the assessment is to provide a full picture of your needs so the right help and support can be provided.

How to prepare for an assessment

It's always good to prepare for a care assessment. Here are some things to consider:

  • Do you want anyone such as a family member or a friend to be with you when you have your care assessment?
  • What types of support do you receive?
  • Are you on any medication that you need help with to manage?
  • Any questions that you may have?


How and where does the assessment take place?The assessment will take place in your own home and you can have a friend, relative or carer with you.  If you are in hospital, we'll come and talk to you before you are discharged to discuss what help you might need at home whilst you are recovering.  Depending on your preference, assessments can also be done in different ways including online or by having a supported self-assessment.

Will I get help as a result of a care assessment?After the assessment we will identify and agree your needs with you and discuss the help and support available to meet them.  When your assessment is complete Adult Social Care will decide if your care and support needs are eligible for help from the council using the national eligibility criteria. The process after the assessment is called care and support planning. There may also be reviews of this support plan at a planned date, if your circumstances change or if you request a review.

If you are not eligible for help, we will still give you information and advice on other services that are available to help you to continue to meet the goals you want to achieve.

Will I have to pay?There is no charge for the care assessment.

Once we are clear about your needs, we will work out your personal budget.  This is the amount of money we think will cover the cost of your care.  Depending on your financial circumstances, you may be asked to contribute to this. You can find out about charges for residential care and non residential care services here.

We will give you as much choice and control as possible over how your personal budget is spent. This means you can choose the services that best meet your needs.

Find out moreIf you are in hospital you can ask to speak to someone from the hospital Social Work Team.

If you think you may need help and would like to find out about your options, you can use the online self-assessment form to find out about help and support that is available.

Or, you can contact the Adult social care Access and Response Team by calling 020 7974 4000 (option 1).













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