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Government guidance for extremely vulnerable people

We understand that for those who have care and support needs, or care for someone who does, this is a worrying and challenging time. As a Council we will do everything we can to support you through this period of uncertainty.

Please read the guidance in this section.  After reading the information, if you still have concerns about your care, please contact Adult Social Care

Telephone: 020 7974 4000 (option 1)



Government advice for extremely vulnerable adults (previously shielded)

Easy read infoDownload the easy read guidance on protecting people most likely to get poorly from coronavirus, June 2020

Specific medical conditions place some people at greatest risk of severe illness from COVID-19. People with these conditions are classified as “clinically extremely vulnerable” and until 31 July you would have been advised to stay at home as much as possible and keep interactions outside to a minimum (shielding).

From 1 August the Government guidance is that clinically extremely vulnerable people are no longer advised to shield and can now visit shops, places of worship and other venues. Also, you can return to work if your workplace is Covid-secure, however, you should carry on working from home wherever possible. Read the government guidance on safety measures in the workplace.

You may have concerns about maintaining a safe social distance whilst out and about and may prefer to stay at home. Should you choose to do so there are various options for support available, including access to food and other essential supplies, and access to practical support including NHS Volunteer Responders. Also, you can contact Camden Council’s Coronavirus Support Line on 020 7974 4444 (option 9) for help.

The virus will be monitored closely and if it spreads too much, you may be advised to shield again. If this happens, the Government will write to you.  Also, this page will be updated to provide guidance on what you need to do to stay safe whilst you are shielding.

If you are concerned about your mental health and it is affecting your daily life please contact NHS 111 online or phone NHS 111 by dialling 111.

Further informationBelow are links to further information staying safe for people who are vulnerable.

Guidance about staying safe and social distancing

Government guidance on the protecting people who are clinically extremely vulnerable from COVID-19

If you have any questions about your support needs, please contact Adult Social Care

Telephone: 020 7974 4000 (option 1)


The government has published guidance on Coronavirus (COVID-19): what you need to do, which includes information on how you can protect yourself.


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