What is care and support

Care and support, also known as social care services or adult social care, is the term used to describe the help some adults need to live as well as possible with illness, disability or frailty. This can include help while you live at home, out and about in the community, or in a new place of residence such as a care home.


To establish what care you need and to help identify what support is required to meet your needs, a care assessment is carried out by Camden Council. The assessment is also used to check if you are eligible to receive assistance from the Council.


Even if you think you might not be eligible for social care support, you and the person who supports you are entitled to have an assessment.


Camden Council will support you to arrange your care where you have been assessed as having eligible needs. Any decisions about your care and support will consider your wellbeing and what is important to you and your family, so you can stay healthy and remain independent for longer.


If you do not feel confident or able to make decisions about your care and support, there is help available. Please visit our section on advocacy and making decisions for further information.


Having assessed your needs, if you are eligible to receive care and support, some of the services you receive will be free of charge whilst others will have charges. Where there are charges, what you have to pay will depend on your eligibility and financial circumstances. The Council will do a financial assessment with you, or your financial representative, to work out how much you should pay.

 

To check your eligibility for care and support services click here to complete a self-assessment form online.

To contact the Adult social care Access and Response Team to request an assessment of your care and support needs telephone 020 7974 4000 (option 1).