Sheltered housing

There are a number of sheltered and supported housing schemes in Camden. These are ideal for older people who wish to live independently, in comfort and security with the opportunity to socialise and get involved with leisure activities when they choose.

The accommodation is self-contained with one or two bedrooms and a lounge, or a bed-sitting room, kitchen and bathroom facilities.

Most properties have a scheme manager to ensure the smooth running of the building and support the residents where possible. For added peace of mind, there is a 24 hour alarm service, run by Careline Telecare, that enables residents to summon help in an emergency.

You can rent a sheltered housing flat either from the Council or from a local registered social landlord, also known as a housing association.

Support you can expect from a scheme manager:

The scheme manager's job is wide-ranging and aims to ensure you stay independent and have a good quality of life.

The scheme manager will:

  • Provide support during the day
  • Assess your needs and agree a support plan with you
  • Review the support plan with you regularly. You, your family, or your carer can ask for a review at any time
  • Make sure you are happy and well
  • Help in emergencies, for example if you have a fall or are ill
  • Help with reporting repairs needed to your home
  • Organise and promote social activities and contact any day services you may want to use
  • If you need support that the scheme manager cannot provide he or she will help you to find services that provide it.

Who can apply?

Sheltered housing is available to people who:

  • are eligible to join our housing register
  • have a housing need
  • have care and support needs that cannot be met in your current home
  • are aged 55 or over

Applicants must meet all the criteria in order to become eligible for sheltered housing.

How do I apply for sheltered housing?

If you meet the criteria and would like to be considered for one of Camden's sheltered housing schemes, please visit camden.gov.uk/housing. Click on 'housing options' and fill in the self assessment form. Make sure you tick the 'sheltered housing' option.

If you are having difficulties using the form, or do not have access to a computer, please contact the housing options team for help.

If you are unsure whether you meet the criteria for sheltered housing or have a question about the application process, please contact the sheltered housing team.

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